From Feedback To Insight, In Seconds
Understanding customers in real-time is no longer a luxury, it's essential for CX Managers and Directors. IQ Data transforms thousands of scattered comments into actionable insights so you can make decisions and take real action, without waiting weeks.
Real Results, Told By Our Clients
"IQ Data has proven to be not only a robust, effective platform, but a true ally on our journey toward a more patient-centric culture."
Favio Sánchez Fuenzalida, Head of Patient Experience and Knowledge
Farmoquímica del Pacífico (FQP), a Chilean pharmaceutical laboratory with over 190 years of history
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Retail LATAM
(70+ retail locations)
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9% reduction in product complaints
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Actionable insights in record time
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Farmoquímica del Pacífico
(Chile)
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Optimized doctor-patient communication strategy
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Multichannel feedback with full visibility
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Regional Consumer Goods
(70+ Retail Locations)
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150,000 comments/month across 10 countries
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Actionable insights in record time
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Feedback Everywhere, But No Direction
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Information Consolidation
Data scattered across multiple systems and formats without a unified view
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You Only Know A Small Fraction Of Your Data
Most valuable feedback is lost or arrives too late
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No Updated Information
Updates every 6-8 weeks leave your team operating blind
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Competitor Intelligence Out Of Reach
No ability to monitor market trends in real-time
Choose To Know. Choose To Act.
You no longer need weeks to understand how your customer feels. IQ Data interprets in minutes what used to require days of analysis.
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Real-time feedback from all your channels
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Automatic analysis by sentiment and category
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Teams aligned under the same insight
Global Solution For Local Decisions
Receive information from all your touchpoints. IQ Data processes all formats (text, voice) from WhatsApp, social media, call centers and more.
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Know Your Customer Better Than Your Competition
Detect friction points and real pain points, discover opportunities before your competition.
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Integration Is As Simple As Scanning
No complicated integrations or additional tools. Connect your sources in minutes.
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Ask, And IQ Data Answers
Chat with IQ Data: Which channel generated the most complaints this week? Get actionable insights in seconds.
From Chaos To Understanding. From Feedback To Results.
Real retail example: Without IQ Data vs With IQ Data
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CX Analysis Time
Without IQ Data 6-8 weeks
With IQ Data 2 hours
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Complaint Resolution
Without IQ Data 45-90 days
With IQ Data 7 days average
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Store Visibility
Without IQ Data 15% (Silos)
With IQ Data 100% (Unified Panel)
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NPS Score
Without IQ Data 24
With IQ Data 35 and improving
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CX Meetings
Without IQ Data Long and repetitive
With IQ Data Agile and focused
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Trend Detection
Without IQ Data Reactive
With IQ Data Real-time
Frequently Asked Questions
In less than a week, you can be operational. Our implementation process is optimized so you see results quickly.
You can add data from multiple public and private sources. IQ Data processes text, voice, and structured data from any channel.
We use advanced natural language processing models to analyze sentiment, detect recurring themes, identify urgencies, and automatically categorize feedback into actionable insights.
We have bank-level security. We use end-to-end encryption, SOC 2 certified secure servers, and comply with privacy regulations like GDPR.
Yes, we offer a $1,000 USD pilot program that includes integration of up to 3 data sources, custom dashboard, team training, and 30 days of dedicated support.
Bank-Level Security, Because Your Data Deserves It
Hosted on
Amazon Web Services
Secure infrastructure with the highest industry standards
Start With A Pilot!
$1,000 USD (Consumables)
Includes consumables, integration of up to 3 data sources, custom dashboard, and 30 days of support.
Making decisions with data shouldn't be this hard
We know how frustrating it is to have mountains of feedback without being able to turn it into concrete actions. That's why we created IQ Data: so you can understand your customer and act, without waiting weeks or depending on endless manual processes.
I Want To Scale My CX Now