Skip to main content

Devin at Nubank and Itaú: How an AI Agent Enters a Bank

Cognition opened a São Paulo office with Nubank and Itaú as Devin customers. What the public record shows about rolling out a coding agent in a regulated bank.

Devin at Nubank and Itaú: How an AI Agent Enters a Bank

Ricardo Argüello

Ricardo Argüello
Ricardo Argüello

CEO & Founder

Software Development 4 min read

Cognition said on September 22 that it is bringing Devin to Latin America from São Paulo, launched at an event at the MASP in front of leaders from large enterprises and governments. It names three banks: Itaú, Nubank and Santander. And it gives numbers. According to Cognition, more than 75% of Itaú’s technology teams use Devin, and at Nubank a migration of a multi-million-line monolith went from years to weeks, at over 20x lower cost.

Those figures come from the company selling the product, so read them that way. Still, it’s the most concrete public account of how a coding agent gets into a regulated bank in the region.

A post circulating on LinkedIn says Nubank just signed with Cognition and that the team flew to Brazil to close the deal. I couldn’t find that in any primary source. What’s published is different: Nubank already appeared as a customer in a Devin case study, and what Cognition opened in September was a local office. The material worth reading is there.

What the Nubank case shows

Nubank had to split an ETL monolith of more than 6 million lines into submodules. Per the case study, that meant over 1,000 engineers moving about 100,000 implementations on an expected 18-month timeline. Watch that figure. It’s the estimate for that one migration, not how long a bank takes to adopt new software.

How they did it matters more, because it looks nothing like “installing a tool.”

They picked a repetitive job with many variants but no mystery. They gathered examples of migrations their engineers had already done by hand, used some to tune Devin and kept the rest as a test set (evals). According to the case, tuning doubled Devin’s task completion scores and cut the time per subtask from roughly 40 minutes to 10.

And a person stayed in the loop throughout. An engineer quoted in the case puts it this way: instead of finishing the whole task by hand, “they could just review Devin’s changes, make minor adjustments, then merge their PR.”

Where it runs is the security question

In a bank, the first question is where the agent runs and what it can see. How well it codes comes after. Cognition lists three options: shared SaaS in its cloud, dedicated single-tenant SaaS with private connectivity to the customer’s cloud, or Devin inside the customer’s own virtual private cloud (VPC), with data staying in the customer’s account. It states SOC 2 Type II and ISO 27001, audit logs, fine-grained access controls and no training on customer data.

What I don’t know, and isn’t published, is how long the security review took at Nubank or Itaú, or who signed it. Any account of that process that doesn’t come from them is guesswork.

Why people in the room matter

Cognition is hiring in Latin America “a team of deployed engineers to embed with customers.” It doesn’t say why. My reading, and it’s a reading: the steps above (choose the job, gather human examples, decide who approves, decide where it runs) need someone sitting with the team that knows the code. A demo can’t do that.

For Central American companies

You don’t need 140 million customers to use the sequence. A mid-size company with an aging system can follow it just as well.

  1. Pick one repetitive, measurable job. Upgrading a language version, or fixing the vulnerabilities your scanner already reports.
  2. Build the test from earlier human work before granting any access.
  3. Decide who approves each change, and make it a named person.
  4. Decide where the agent runs based on which code it touches. Ask about the option inside your own cloud.
  5. Ask who at the vendor can sit with your team, and in which time zone.

The agent solves none of this. It’s groundwork, and it’s where we help. Our software audit looks at how code is reviewed, tested and deployed today, which is what an agent will inherit. I’ve written about why code review can’t keep running on 2020 processes. And if the doubt is which processes to automate first, AI Maestro ends in a Go or No-Go decision before you invest in anything.

If you have an old system and a list of repetitive chores nobody wants, start by writing the list with one hand-done example of each.

Review how your code gets reviewed before handing it to an agent

Frequently Asked Questions

On September 22, 2026, Cognition published that it is expanding Devin into Latin America from São Paulo and hiring engineers to work inside customers. It names Itaú, Nubank and Santander among the banks already using Devin, with its own figures for Itaú and for Nubank's migration.

Nubank had a monolith of more than 6 million lines to split into submodules, work it estimated at 18 months with over 1,000 engineers. It built a test from migrations done by hand, tuned Devin with examples, and a person reviews and approves each change before it merges.

Per Cognition, three: multi-tenant SaaS hosted by Cognition, single-tenant dedicated SaaS with private connectivity to the customer's cloud, and Devin running inside the customer's own virtual private cloud, where data stays. Cognition states SOC 2 Type II and ISO 27001 compliance and no training on customer data.

Start with a repetitive, measurable job such as upgrading versions or fixing known vulnerabilities. Build the test from earlier human work, have a named person approve every change, and decide where the agent runs before giving it code access. A giant bank and a mid-size company follow the same order.

Devin Cognition Nubank Itaú AI coding agents Latin America banking software modernization

Related Articles

Agents ship PRs while you sleep. Who reviews them?
Software Development
· 7 min read

Agents ship PRs while you sleep. Who reviews them?

Cognition paid $250M for Windsurf so Devin can open PRs while you sleep. Cursor bet the opposite. The real bottleneck is review capacity, not code.

review at scale AI agents Cognition
Agent Autonomy Is a Liability, Not a Feature You Buy
Business Strategy
· 7 min read

Agent Autonomy Is a Liability, Not a Feature You Buy

Cognition raised $1B at a $26B valuation for an autonomous coding agent. In production, autonomy is the first thing that breaks. How much should you give it?

AI agents autonomous agents software architecture
Fintual Manages 2x Nubank's AUM With 1/500th the Customers
Business Strategy
· 5 min read

Fintual Manages 2x Nubank's AUM With 1/500th the Customers

Fintual manages $2.2B+ in funds, double what Nubank's funds manage, with 200K customers versus Nubank's 100 million. Its CEO disrupted himself first.

Fintual Nubank AI-native company
The Software Lifecycle Collapsed. Your Process Didn't.
AI & Automation
· 8 min read

The Software Lifecycle Collapsed. Your Process Didn't.

Karpathy codes in English, 100% of Nvidia uses AI coding tools, Boris Cherny hasn't coded in months. The SDLC collapsed. What replaces it now.

software development lifecycle SDLC AI coding agents
Uber: 70% of Code Is AI. Your Team Hasn't Changed
AI & Automation
· 6 min read

Uber: 70% of Code Is AI. Your Team Hasn't Changed

Uber: 92% of engineers use AI agents monthly, ~70% of code is AI-generated, 11% of PRs ship with no human author. What this means for your B2B team.

software engineering AI coding agents AI adoption